ABOUT 

BZ Materials is a premier one-stop shop for tile materials and tools, serving tile setters, design businesses, and flooring sales businesses in Bozeman, Montana. Founded in 2024 by two industry professionals, BZ Materials is committed to quality, affordability, and providing their market with top-notch products that deliver excellent results.  

RTC Products was one of BZ Materials’ first tool vendors, having built a relationship before the doors even opened. That early trust has grown alongside the business, with BZ Materials continuing to add more RTC product lines as it expands.  

“I really like working with the RTC team. It’s far more of a personal feel. Some companies are a little corporate and big, and RTC doesn’t feel like that at all. We know our reps and the people we are dealing with.”

– Zack Dudley, Co-owner 

MOST POPULAR PRODUCT: LEVTEC Tile Leveling System

CHALLENGES

Filling a Market Gap  

Before BZ Materials opened, tile in the Bozeman area was an afterthought. While local businesses provided the products, there was a lack of dedicated tile expertise and education. BZ Materials was tasked with building trust and proving there was real value in a shop staffed by people who understood the trade. 

“We’re in an area where people didn’t really have much exposure to specialty tools like the lippage systems and Spin Doctor. RTC Products helps us pass the best tools, expertise, and support to our customers.”

– Zack Dudley, Co-owner 

Keeping Up with Bigger Tile 

Bozeman’s rapid housing expansion and trends in tile have driven demand for larger-format porcelain tile. By nature, larger tiles are prone to curvature, requiring specialized leveling systems to keep them flat during installation. BZ Materials needed access to newer, more advanced tools.  

“People want as little grout as possible and as much tile as possible to achieve a modern, clean look. You need specialty tools to lock them flat until the mortar has time to cure and lock the tile into place and RTC can provide those.”

– Zack Dudley, Co-owner 

Industry-Wide Backorders 

Partial shipments and backordered items are common across the industry because many tools and materials are sourced from overseas. This creates risk for dealers trying to keep customers stocked.  

Rising Health & Safety Awareness 

Growing industry awareness of silicosis and dust exposure from cutting cement and stone products has created demand for dust-mitigation tools.  

SOLUTIONS

Dependable Fulfillment 

While back orders are common industry-wide, RTC rarely leaves BZ Materials waiting. Orders consistently arrive complete and on time, supporting predictable inventory and stronger customer trust. 

Efficiency That Saves Time and Money 

Free-shipping thresholds and dependable invoicing and tracking cut down on follow-up work, while consistent order timing helps BZ Materials manage freight costs, saving upwards of $600 per order.  

“As we continue to grow, we don’t have time to be doing a bunch of follow-up and begging for tracking. RTC Products makes our life easier.”

– Zack Dudley, Co-owner 

Proactive Product Education 

RTC sends informative flyers as soon as new products launch and shows up in person to walk the BZ Materials team through what’s new. That steady flow of information has kept BZ Materials ahead of trends like lippage and leveling systems for larger tile, and dust-safety tools like RTC’s Hydrotail™. 

“If I had to describe RTC Products in a few words, I would say: consistent, informative, helpful.”

– Zack Dudley, Co-owner