Distributor Highlight: Roma Tile
ABOUT
A leader in the imported porcelain and ceramic tile industry, Roma Tile serves retail, wholesale, and trade customers. Roma Tile has been providing the highest-quality products and expertise since 1982.
MOST POPULAR PRODUCTS: LEVTEC Leveling Systems & Sigma Tile Cutters
“RTC Products is always willing to work with us to get the right product at the right price so we can serve our customers best.”
– Anthony Adriolo, Co-owner
CHALLENGES
Inventory Strain
The rapid turnover of RTC products created a burden on operations, as manual purchase orders consumed valuable time.
New Market Demands
Larger tiles, new materials, and luxury options require specialized, advanced tools for proper installation.
Tools that reduce physical strain and aid skill development are also in increasingly high demand, especially among new installers.
Trend Awareness
Staying current with the latest trends, innovations, and tools is an ongoing need.
SOLUTIONS
Reduced POs by 25%
A change in ordering strategy—placing larger and less frequent orders—has streamlined the ordering process. As a result, Roma Tile successfully reduced costs and minimized stockouts, enhancing the customer experience.
Product Access
RTC's extensive catalog of tools and accessories is designed to meet the needs of tile pros at every level for every project, giving distributors confidence in products that work and sell.
Customer Service
Dedicated RTC sales staff plays a hands-on role supporting Roma Tile’s customer success. Always just a phone call or email away, the RTC team helps break down which products are best suited for specific applications and is available to answer questions as they come up.
"People are coming in and saying, ‘My customer picked out this really big tile. Do you have specific tools for it?’ And I can confidently say yes, because RTC offers those innovative solutions.”
– Nick Andriolo, Operations
